Terms of Service

Effective Date: January 1, 2025

Acceptance of Terms

By accessing and using LeniLani Consulting’s website and services, you accept and agree to be bound by the terms and provision of this agreement.

Description of Services

LeniLani Consulting provides: - Smart System Connections and API integrations - Business Intelligence and data analytics solutions - Digital Growth and Customer Experience services - Technology consulting and fractional CTO services

Use License

Permission is granted to temporarily access the materials on LeniLani’s website for personal, non-commercial transitory viewing only. This license shall automatically terminate if you violate any of these restrictions.

Consulting Services Agreement

Service Engagement

  • All consulting services are provided under separate written agreements
  • Project scope, timeline, and payment terms are defined in individual contracts
  • Changes to project scope require written agreement from both parties

Client Responsibilities

  • Provide accurate information and requirements
  • Grant necessary access to systems and data
  • Respond to requests for information in a timely manner
  • Make payments according to agreed terms

Intellectual Property

  • Client retains ownership of their data and proprietary information
  • LeniLani retains ownership of methodologies and general knowledge
  • Custom solutions developed for clients become client property upon full payment

Payment Terms

  • Invoices are due within 30 days of receipt
  • Late payments may incur interest charges
  • Services may be suspended for overdue accounts
  • Disputed charges must be reported within 30 days

Limitation of Liability

LeniLani shall not be liable for: - Indirect, incidental, or consequential damages - Loss of profits, data, or business interruption - Damages exceeding the amount paid for services - Issues arising from client’s failure to follow recommendations

Confidentiality

Both parties agree to: - Keep confidential information secure - Use confidential information only for the agreed purpose - Return or destroy confidential information upon request

Termination

Either party may terminate services with: - 30 days written notice for ongoing services - Immediate termination for breach of contract - Payment for services rendered up to termination date

Disclaimers

  • Services are provided “as is” without warranties
  • No guarantee of specific business outcomes
  • Technology recommendations based on available information
  • Client responsible for backup and security measures

Website Terms

Prohibited Uses

  • Attempting to gain unauthorized access
  • Transmitting viruses or malicious code
  • Violating any applicable laws or regulations
  • Interfering with website operation

Content Accuracy

  • Website information is for general guidance
  • Technical specifications may change
  • Contact us for current service details

Governing Law

These terms are governed by the laws of Hawaii, United States. Any disputes will be resolved in the courts of Hawaii.

Modifications

LeniLani reserves the right to revise these terms at any time. Updated terms will be posted on this page with a new effective date.

Severability

If any provision of these terms is found to be unenforceable, the remainder shall continue in full force and effect.

Contact Information

For questions about these terms or our services:

  • Email: info@lenilani.com
  • Phone: 808-766-1164
  • Service Area: Honolulu & Surrounding Areas

Entire Agreement

These terms, along with our Privacy Policy and individual service agreements, constitute the entire agreement between you and LeniLani Consulting.


These terms of service were last updated on January 1, 2025.