Phone answering, re-imagined
Never miss a customer call again. Our AI phone assistant answers calls 24/7, captures leads, qualifies prospects, and routes calls intelligently—all while sounding completely natural.
Calls, SMS, and Chat
Omni-channel generative AI communication that meets your customers where they are.
Information on Every Conversation
Analyze every call with insights like sentiment analysis, call scoring, and conversation summaries.
Robust APIs
Integrate seamlessly with your CRM, ERP, and anywhere else your business operates.
How it works
From inbound call to captured lead in seconds. Here's the complete flow.
Call Arrives
01Customer dials your business number. Our system routes the call to our AI assistant instantly.
AI Greets & Listens
02Natural voice greeting plays. AI transcribes speech in real-time and understands context.
Intent Classification
03AI analyzes the conversation and identifies caller needs: estimates, status updates, or general questions.
Information Capture
04AI conversationally collects name, phone number, and relevant details for your team.
Smart Response
05AI generates natural voice responses, answers questions, and schedules follow-ups.
Lead Delivery
06Lead saved to your CRM. You receive instant SMS/email notification with full transcript and audio.
Who it's for
Built specifically for service businesses that rely on phone calls to grow.
Professional Services
Law firms, consultancies, accounting practices
Potential client calls about tax planning—AI captures details and books initial consultation.
Home Services
HVAC, plumbing, electrical contractors
After-hours AC breakdown call—AI identifies urgency, captures address, and notifies on-call team.
Real Estate
Agents, property management, commercial brokers
Weekend property inquiry—AI qualifies budget, collects contact info, and schedules showing.
See it in action
Watch how our AI handles a real painting estimate call from start to finish, qualifying the lead and scheduling the appointment.
Live Transcription
Built on proven technology
Enterprise-grade infrastructure designed for reliability, scalability, and natural conversations.
VAPI
All-in-one voice AI platform handling telephony, transcription, and natural conversations
Speech-to-Text
Real-time transcription with VAPI's built-in ASR for instant understanding
LLM / NLU
GPT-4 for intent classification and conversation management
VAPI TTS
Natural, human-like voice synthesis integrated directly into the platform
CRM Integration
Airtable, Google Sheets, Salesforce, or custom database
Notifications
SMS and email alerts via integrated messaging and SendGrid
Complete Voice AI Stack
VAPI provides the complete voice AI infrastructure—from telephony to transcription to natural conversations—all in one unified platform.
Real-time Speech-to-Text with VAPI's built-in ASR ensures instant understanding of caller intent, while GPT-4 powers intelligent conversation management and intent classification.
Natural voice synthesis through VAPI TTS creates human-like responses that keep callers engaged. Seamless CRM integration with Airtable, Google Sheets, Salesforce, or custom databases ensures every lead is captured.
Instant notifications via SMS and email keep your team informed the moment a qualified lead calls, ensuring no opportunity is missed.
System Architecture
Sub-2 second response time from inbound call to captured lead. Production-ready deployment in 24 hours.
Why Hawaii businesses choose LeniLani
We're not just another tech vendor. We're your local partner in transforming customer service with AI.
Local Hawaii Expertise
We understand the unique challenges of Hawaii businesses—from time zone differences to island-specific customer needs. Our team is based in Hawaii and builds solutions tailored for local service businesses.
Proven Track Record
LeniLani has successfully partnered with Hawaii businesses across professional services, home services, and more. We know your industry and your customers.
Rapid Implementation
From consultation to live deployment in less than 2 weeks. We handle the technical complexity so you can focus on serving your customers. No lengthy onboarding or complicated setup.
Ongoing Support & Optimization
We don't just set it up and disappear. Continuous monitoring, performance optimization, and dedicated support ensure your AI assistant gets better over time.
Everything you need to succeed
Our comprehensive solution includes all the tools and support to transform your customer service experience.
Ready to transform your customer service?
Schedule a free consultation with our team and discover how AI phone assistants can capture more leads and delight your customers.
Schedule Free Consultation